Privacy Policy

Last Updated: 05/27/2025

KM Behavioral Health Services, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit and interact with our website: www.kmbehavioralhealth.com (“Site”).

By using this Site, you consent to the data practices described in this Policy. If you do not agree with the terms, please do not use the Site or provide any personal information.

Topics Covered

  • Personal Information We Collect

  • How We Use Your Personal Information

  • How We Share Your Personal Information

  • How We Store Your Data

  • Your Data Protection Rights

  • Third-Party Websites

  • Changes to This Policy

  • Complaints

  • Contact Us

Personal Information We Collect

We collect two types of personal information when you use our Site:

1. Device Information (Automatically Collected)

This includes data about how you access and interact with the Site:

  • IP address

  • Browser type

  • Time zone

  • Pages viewed

  • Referring websites or search terms

  • Site interaction and usage patterns

Technologies used:

  • Cookies: Small text files stored on your device to help the Site function and remember your preferences.

  • Log files: Track actions on the Site, such as navigation and clicks.

  • Web beacons, pixels, or tags: Help monitor browsing behavior and site usage.

You may disable cookies in your browser settings. Doing so may affect your experience on the Site.

2. Information You Provide Voluntarily

This may include:

  • Name, email address, phone number

  • Contact or billing address (if applicable)

  • Payment information (if relevant)

  • Any information submitted through contact forms or service inquiries

These types of data are collectively referred to as “Personal Information.”

How We Use Your Personal Information

We use your Personal Information to:

  • Respond to inquiries or service requests

  • Schedule and confirm appointments

  • Provide services and process transactions

  • Communicate with you (e.g., confirmations, updates, newsletters)

  • Improve the functionality and content of our Site

  • Detect and prevent fraud or abuse

We may also use Device Information for analytics, such as understanding how visitors interact with the Site, using tools like Google Analytics.
Learn more: Google Privacy Policy
Opt out: Google Analytics Opt-out

How We Share Your Personal Information

We do not sell or rent your Personal Information. We may share it with third parties in the following circumstances:

  • Service providers: Such as secure email services, scheduling systems, payment processors, or web hosting platforms

  • Legal requirements: If required to comply with law enforcement, court orders, or legal obligations

  • Business operations: To help us improve security, detect fraud, and maintain Site functionality

All third-party vendors are expected to use your information in compliance with applicable privacy laws.

How We Store Your Data

We use commercially reasonable physical, technical, and administrative safeguards to protect the confidentiality and security of your Personal Information.

However, no method of data transmission over the Internet or method of electronic storage is completely secure. Submitting information via the Site is done at your own risk.

We retain your information only as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law.

Your Data Protection Rights

If you are located in the European Union, California, or another jurisdiction with data rights, you may have the right to:

  • Request access to the personal data we hold

  • Request corrections or updates to your data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict how your data is used

  • Receive a copy of your data in a portable format

To exercise these rights, please contact us directly (see Contact Us section). We will respond within the timeframe required by law.

You may also unsubscribe from marketing emails by clicking “unsubscribe” in those emails.

Third-Party Websites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting information to them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. All updates will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically.

Complaints

If you have concerns about how we handle your Personal Information, we encourage you to contact us. We will address your concerns as promptly and respectfully as possible.

Contact Us

KM Behavioral Health Services, LLC
Attn: Katelyn Manewich
📍 Granby, MA
📧 therapy@kmbehavioralhealth.com
📞 413-206-2994